Terms & Conditions

These terms and conditions apply to the services offered by Roos Blossom GmbH.

Conclusion of contract

The contract with a user of the services of Roos Blossom LLC (hereinafter referred to as "client") is concluded in writing. The service order requires written confirmation by Roos Blossom LLC.

Consent of the client

By using services, the client acknowledges the present legal regulations.

Prices

The fee for the compensation of the services will be discussed and fixed with the client at the beginning of the consultation. All prices are in Swiss Francs (CHF) and exclusive of value added tax (VAT).

Payment

Payment is made electronically by bank transfer in advance.

Cancellation of appointments & programs

Within a booked program, a maximum of two appointment cancellations/postponements are possible. Cancellations or postponements of appointments are made in writing by e-mail via seraina@roosblossom.com. Cancellations/postponements via telephone or text message are only valid after written confirmation by Roos Blossom LLC. In case of missing or late cancellation, the customer owes the entire fee - except in case of medical emergency against presentation of a medical certificate.
In case of non-attendance of the entire program, the customer owes the entire fee. Refunds are excluded, regardless of whether the program is started or not or whether the program is terminated prematurely by the customer. Roos Blossom LLC reserves the right to terminate programs prematurely, in which case the conditions in the individually concluded contract will apply.

Changes

These terms and conditions may be amended by Roos Blossom LLC at any time. The new version will come into force by publication on the company's website. In principle, the version of the terms and conditions that is in force at the time of the conclusion of the contract and constitutes an integral part of each contract shall apply to the customer. Unless the customer has agreed to a newer version of the terms and conditions.

Severability clause

If a provision of this contract or an annex to this contract is or becomes invalid, this shall not affect the validity of the remainder of the contract. The contracting parties shall replace the invalid provision with a valid provision that comes as close as possible to the intended economic purpose of the invalid provision. The same shall apply to any loopholes in the contract.

Applicable law & place of jurisdiction

The contractual relationship with the customer, but also all legal relationships of a non-contractual nature are subject to Swiss law (as far as permissible: jurisdiction of the Canton of Lucerne).

Data privacy policy

By using this website, the user accepts the terms of this data privacy policy.

The protection of each user's personal information is taken very seriously. Personal information is protected and used confidentially and in accordance with applicable law and this Privacy Policy. This Privacy Policy explains the practices regarding the collection, use, and disclosure of user information through the use of these digital services when accessed through electronic devices.

What data is collected?

Non-identified and non-identifiable information collected through the use of these Services ("Non-Personal Data"). Non-personal data does not identify who it was collected from. Non-Personal Data that is collected consists primarily of technical and aggregate usage information.

Individually identifiable information, i.e., all information from which a user can be identified or could be identified with reasonable effort ("personal data"). Personally identifiable information collected through these Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When personal data is combined with non-personal data, it is treated as personal data as long as it is in combination.

As a rule, it is possible to use this website without providing personal data. Insofar as personal data (for example, name, address or e-mail addresses) is collected on this website, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without the express consent of the user. It should be noted that data transmission over the Internet (e.g. communication by e-mail) security gaps. A complete protection of data against access by third parties is not possible.

Why is this data collected?

Data may be used for the following purposes:

to provide and operate these services;
to develop, adapt and improve these services;
to respond to requests and inquiries and to provide assistance;
to analyze request and usage patterns;
for other internal, statistical and research purposes;
to improve data security and fraud prevention capabilities;
to investigate violations and enforce these terms and policies, and to comply with applicable law, regulation, or governmental request;

How is data collected?

Data is collected when you use these services. Through the use of these digital services, usage, sessions and related information may be collected, recorded and stored.

Contact via e-mail

When receiving an e-mail, this data is stored as long as it is necessary for the purpose. Of course, care is taken to ensure that the data is protected against unauthorized access and disclosure by third parties in accordance with the current state of the art.

Contact form

When contacting us via the contact form, the transmitted data and information will be stored for processing the request and in case of follow-up questions. The data will be stored until the purpose for storing the data no longer applies or Roos Blossom LLC is requested to delete the data. Legal regulations remain unaffected by this. This data will of course not be passed on without consent.

This website partially uses cookies. Cookies cannot be used to access other files on the user's device or to determine e-mail addresses. Cookies serve to make the present offer more user-friendly, effective and secure. Cookies are small text files that are placed on a device and stored by the browser. Cookies do not contain any personal data and can therefore not be directly assigned to the user. It should be noted that certain cookies are already set as soon as a website is called up.

Most of the cookies used here are so-called "session cookies". They are automatically deleted after the end of the visit. Other cookies remain stored on the user's terminal device until they are deleted by the user. These cookies make it possible to recognize the user's browser on the next visit. A browser can be set in such a way that the user is informed about the setting of cookies and cookies are only permitted in individual cases, the acceptance of cookies for certain cases or generally excluded, and the automatic deletion of cookies when closing the browser is activated. If cookies are deactivated, the functionality of this website may be limited.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. The collection of data generated by cookies and related to your use of the website (including your IP address) to Google and the processing of this data by Google can also be prevented by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

With whom is data shared?

Data may be shared with service providers in order to operate the present services (e.g. storage of data via third party hosting services, provision of technical support, etc.).

Website provider

This website was created using WIX. Wix.com is covered by the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework, as set forth by the U.S. Department of Commerce, with respect to the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States and thus subject to the Privacy Shield. Further information: https://support.wix.com/en/article/general-data-protection-regulation-gdpr

How long is data retained?

Collected data will be kept for as long as necessary to provide these services, to comply with legal and contractual obligations to the user, to resolve disputes and to enforce agreements reached. Incorrect or incomplete data may be corrected, supplemented or deleted at any time at our discretion.

How is data protected?

The hosting service where this website is offered provides the online platform through which these services are offered. Data can be stored via the data storage, databases and general applications of this hosting provider. It stores data on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.

Notwithstanding the measures and efforts taken by Roos Blossom LLC and the hosting provider, no absolute protection and security of data uploaded, published or otherwise disclosed to Roos Blossom LLC or others can and is guaranteed. For this reason, users are requested to refrain, whenever possible, from transmitting confidential information, the disclosure of which could cause significant or lasting harm to the user. Since e-mail is not considered a secure form of communication, it is also requested that no confidential information be passed on via this communication channel.

Use of personal data

Personal data will only be used for the purposes set out in the Privacy Policy and only if it is ensured that:

the use of personal data is necessary to perform or enter into a contract (e.g. to provide the services themselves or customer service or technical support);
the use of personal data is necessary to comply with relevant legal or regulatory obligations; or
the use of personal data is necessary to support legitimate business interests (provided that at all times this is done in a manner that is proportionate and respects data protection rights).

User rights

Information, blocking, deletion

Within the framework of the applicable legal provisions, the user has the right at any time to receive information free of charge about the personal data stored here, its origin, its recipients and the purpose of its processing. Furthermore, there is a right to have data corrected, blocked for further processing or deleted.

Withdrawal of consent to data processing

For most data processing operations on this website, the express consent of the user is required. Of course, consent that has already been given can be revoked at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to data portability

Stored and automatically processed data can be handed over on request to the user himself or a third party, in a common and machine-readable format. Transfer to a third party/other responsible party will only take place if it is technically feasible for me.

Third party websites

These services may contain links to other websites or services. Roos Blossom LLC is not responsible for the privacy practices of such websites or services. This Privacy Policy does not apply to such linked third-party websites and services.

Objection to advertising e-mails

We hereby object to the use of contact data published within the framework of the imprint obligation for the purpose of sending advertising and information material that has not been expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Changes to this privacy policy

The present offers, technical aspects or third-party providers used may change. This may also result in the privacy policy being adapted. The current version can always be found here on this page.

Contact

General questions about the services or the collected data and their use can be directed to the following address:

Roos Blossom LLC

c/o Seraina M. Schilliger
Moosmatthalde 8
CH-6045 Meggen
seraina@roosblossom.com